Rehab Program Design – Structure: The following program structure is the property of K & H Consulting Services and The Paul Webb Company. It may not be reproduced without permission.
Program Planning
Program Set-Up
Organizational Mission
Rehabilitation Strategy
Client Outreach & Intake
Program’s Role, Clients, Service Area
Production targets, output and efficiency
Rehab Service Options, staff, contractors
Rehabilitation Standards, codes, work quality, haz-mats, lead, energy
Underwriting Standards, financing mechanisms
Relocation Policy
Job Creation & Occupational Training
Preferences – Minority Status, Geography for Contractors & Clients
Partnerships for Selected Services
Policies Review System and Scheduling - ongoing
Specification and Feasibility
Client Agreements for Services – options
Feasibility Budgets
Emergency Processing
Bidding and Contracts
Inspections Policies – who inspects what and when
Hazardous Materials Inspections – Asbestos, Radon, Lead, VOCs, Molds
Termite Inspections
Code Inspections
Energy Audits
Specification Writing & Cost Estimating Automation
Plans and Approval Stamps
General Property Improvements
Change Order Policy
Construction Monitoring
Bidding Process
Construction Contracts Method
Qualified Contractors/subcontractors
Self-help
Jobs Notification – Invitations to Bid
Cost Estimates – Range allowed in bids received
Low-bid, Owner’s choice
Emergency Bidding Procedure
Side agreements policy
Warranty and Evaluations
Payout Policy
Payment Basis
Retainage
Check Endorsements
Payment Approval Options
Dispute Resolution – 3 stage
Quality Control
Unspent Contingency
Warranty Documentation
Warranty Enforcement
Evaluation Procedures
Warranty Inspections
Public Records of Program Files
Design - Implementation
Board Policy options for selected policy items shown above
Sample Documents with options for selected policy items shown above
Recommended procedures for staff and Board to choose policies from options
Suggested time schedule for adoption of policies, procedures and documents
